1. Eligibility for Returns

You may request a return if:

• The product was damaged during shipping.

• You received the wrong product.

• The item is defective or tampered with.

• The product is unopened and unused in its original packaging.

To be eligible for a return, the item must be returned within 7 days of delivery.

2. Non-Returnable Items

For health and safety reasons, we cannot accept returns for:

• Opened or used products.

• Items without original packaging.

• Products damaged due to improper storage or misuse.

• Sale or discounted items (unless defective).

  3. Return Process

  To request a return:

  1. Contact our support team at [your email here]

  2. Provide your order number and clear photos (if damaged or incorrect item).

  3. Wait for confirmation from our support team before sending the item back.

  Returns sent without approval will not be accepted.

  4. Refund Policy

  • Once we receive and inspect the returned item, we will notify you.

  • Approved refunds will be processed within 5–7 business days.

  • Refunds will be issued to the original payment method.

  • Shipping charges are non-refundable unless the error was from our side.